complaint letter

PT. OTOKREATIF
Jl. Manehise Raya 43
Jakarta 16890
INDONESIA

20th Febuari 2011

PT. SEJAHTERA
Jl. Slamet Raharjo 10
Jakarta 14210
INDONESIA

Dears Sirs,

We are sorry to have to complain about late delivery of car accessories and archives on January 4, 2011 ordered the goods have been sent and we have not received the goods until today even though you have guaranteed delivery within a week. It was no confirmation that the delay is caused by the administration that has not been resolved. Unfortunately, until recently delayed the delivery of goods pending Also several previous occasions and their increasing frequency in recent months forced us to say that between our business can not continue under these conditions.

We feel the need to make decisions consistent with the delivery of goods so as not to harm in one hand and the company's turnover decreased jugai camp due to delays in goods. We hope you will understand how we placed that from now we can rely on timely completion of our orders.

Yours faithfully,