complaint letter

PT. OTOKREATIF
Jl. Manehise Raya 43
Jakarta 16890
INDONESIA

20th Febuari 2011

PT. SEJAHTERA
Jl. Slamet Raharjo 10
Jakarta 14210
INDONESIA

Dears Sirs,

We are sorry to have to complain about late delivery of car accessories and archives on January 4, 2011 ordered the goods have been sent and we have not received the goods until today even though you have guaranteed delivery within a week. It was no confirmation that the delay is caused by the administration that has not been resolved. Unfortunately, until recently delayed the delivery of goods pending Also several previous occasions and their increasing frequency in recent months forced us to say that between our business can not continue under these conditions.

We feel the need to make decisions consistent with the delivery of goods so as not to harm in one hand and the company's turnover decreased jugai camp due to delays in goods. We hope you will understand how we placed that from now we can rely on timely completion of our orders.

Yours faithfully,

Surat Permintaan Barang

PT MULTI JAYA SENTOSA

Jl. Karang Tengah 124E,Jakarta Indonesia 12920

Phone : (+6221) 5675 576768, Fax: (+6221) 6557 765768

Your ref :AA/NA/23G

Our ref :Cs/LH/12

10^th November.2003

Mr.Jhon Mayer

Purchace Manager

DRESS ART

34 WONDER street

New York, NY 20208756

USA

Dear Mr. Jhon Mayer

Thank you for your latter of 06 November

We have pleasure in enclosing our lates catalogues,price-lice and term of payment and with a leafiet giving full details of our special trade discount for November and samples of our promotional products.

We are pleased to inform you that the delivery time 2-4 weeks from the receipt of your order.

We look forward to receiving your first order and please do not hesitate to write again if you still need any further information

You sincerely,

Mahdi Elwani

Marketing Manager

Surat Permintaan Barang

DRESS ART

34 WONDER street

New York, NY 20208756

USA

06^th November 2003

PT MULTI JAYA SENTOSA

Jl. Karang Tengah 124E

Jakarta Indonesia 12920

Dear Sirs,

We are very interested in your product that we see in one of the booths on the show "BATIK NUSANTARA JAKARTA" and we see a model that is very nice batik shirt and a traditional batik design also makes us very interested to buy the products you sell

We want you to send me a catalog with prices and models originating from batik complete the entire archipelago and also models clothes for children to adults and its accessories and of course I want to know the process of purchasing and payment and also the length of the delivery process and I expect to get a satisfactory product, so I can continue to order the goods to your company

Your Sincerely,

Jhon Mayer

Marketing Manager